NTDC National Education Technical Professional Pathway

19th Nov 2024

Summary 

The National Technician Development Centre (NTDC) has been supporting the sector with technician career pathway development for over a decade and currently has over 100 member organisations.  The Higher Education Technical Taxonomy (HETT) Framework has been used with over 70+ organisations and continues to be redeveloped and modernised.  The National Education Technical Professional (ETP) Working Group is developing a pathway for education technicians (Education Technical Professionals) similar to those for Research Technical Professional (RTPs).  This is critical to ensure recruitment and retention of the best education technical talent and to deliver the best education and experience to students.    

Introduction 

The challenge of recruiting and retaining technicians is well published.  This is considered a significant barrier to the attraction and retention of technical talent and a major contributor to the technical skills shortage continuing to face the UK.

The National Technician Development Centre (NTDC) is the Office for Students (OfS) National Body for the Higher Education Sector. We are a not-for-profit organisation with over 100 member organisations.  We have been supporting organisations with technical career pathway development for over a decade.  Our roots go back to 2014 when the Higher Education Funding Council for England (HEFCE, the government body that preceded OfS & UK Research & Innovation, UKRI) funded the Technical Development & Modernisation Project.  

The Higher Education Technical Taxonomy (HETT) Framework has been used to support 70+ organisations to refresh or redesign their technical career pathways.  The HETT Framework consists of 4 components:

We continue to redevelop and modernise the HETT Framework so that it remains sector leading.  In our most recent update, we introduced our Research Technical Professional Pathway which can be implemented as either a traditional or a promotional pathway.

Evolution of Education Technicians

£27,030m (56 %) of university income was derived from course fees and education contracts in 22/23 (OfS data).  Technicians who are teaching focused are usually core funded.  The NTDC Technician Survey has been run at 30+ universities, surveying 5,100 technicians. Our data demonstrates that 46% of respondents are employed in primarily education focused roles, with 67% of respondents stating their role contributes to education success in some way.  86% of respondents state that they train others irrespective of role focus:

The role of the education focused technician has expanded in line with other technical roles.  Our research reveals that education technicians are now undertaking higher capability duties given they possess highly refined practical skills and are experts in the use of technology and related innovation.  This is also reflected in their formal qualifications (29% level 6; 27% level 7; 14% level 8).   These additional duties have a direct impact on student outcomes, with education technicians:

Working collaboratively with academic colleagues, education technicians ensure that content and delivery modes enable the highest continuation, completion and progression (as measured by OfS B3 rates), teaching excellence (as measured by the Teaching Excellence Framework) and student satisfaction (as measured by National Student Survey). 

A Spotlight on Education Technicians

A specific pathway for education technicians does not currently exist. Such a pathway would give parity with RTP colleagues who:

NTDC National Education Technical Professional Pathway

Our National Education Technical Professional Working Group is comprised of the best technical, HR & Organisational Development and academic talent from 25+ universities from across the sector.  We have been co-creating the National Education Technical Professional Pathway.  

We have defined the Education Technical Professional (ETP) as, usually technicians who:

Benefits

Our National ETP Pathway will deliver the following benefits:

What doeS the ETP pathway offer?

Our National ETP Pathway will provide a framework of four ETP roles with associated capabilities and progression criteria.  The ETP Pathway will be released without restriction to the HE sector once complete (it will not require a subscription to access).  We are gathering feedback to enable finalisation.  Feedback sessions have taken place at:

Feedback sessions are taking place at the following universities:

Role information is presented below.  We welcome any feedback at enquiries@ntdc.ac.uk

National Education Technical Professional Network ‘ETP’ Net

In October 2024 we launched the National Education Technical Professional Network, ‘ETP’Net.  Our first meeting will be at our Partner Affiliate Forum in January.  ‘ETP’Net will unite education technicians (ETPs) from across the sector and beyond.  We will explore education focused technical roles (including our new ETP Pathway), share best practice and seek solutions to collective challenges.  We are establishing Interest Groups including the SuperLab Interest Group.  

If you would like to get involved please contact enquiries@ntdc.ac.uk.